Managed Servers

GNI Universally Supports the Network through Best of Breed Software and Hardware Management

GNi provides comprehensive management of both customer owned and GNi servers. We provide the engineering expertise to configure, install and run servers at peak efficiency. Our managed server solutions are high-performance, reliable and secure. We take care of every aspect of implementation including custom middleware, integration, day-to-day management, support, and growth allowing our customers to focus on their business goals rather than the systems that support their business goals.

We support a broad range of hardware and software platforms including servers from Dell, IBM, Sun, HP/Compaq, SGI and Operating Systems including Microsoft Windows Advanced Server, Microsoft Windows Server, Linux, UNIX, HP UX, Sun Solaris, IBM AIX and IRIX. We offer a variety of flexible managed hosting solutions to meet the specific needs of our customers.

Our managed server solutions include:

Managed Dedicated Hosting

GNi offers dedicated server hosting, monitoring and management for clients in our world-class data center facilities at 365 Main St. in San Francisco, 200 Paul Ave. in San Francisco Market Post Tower in San Jose, 100 Market Blvd. in Sacramento and 1 Wilshire Blvd. in Los Angeles. GNi uses IBM and Dell servers for their high performance and reliability. We offer redundant server configurations per our customer requirements. Our customers benefit by offloading their infrastructure support and reducing their Total Cost of Ownership (TCO).

Games and Digital Media Hosting

GNi Games and Digital Media offers dedicated hosting customized specifically for the online games market. A no compromise option to real performance and reliability.

Applications Hosting

GNi offers a range of application hosting solutions including streaming media, gaming, e-mail and e-commerce. GNi provides end-to-end managed applications solutions including design, development, testing, management and maintenance. Our customers benefit because we ensure the security, availability, speed and reliability of their mission-critical web applications.

Server Set-up

GNi server set-up is a fast and efficient turnkey process that addresses all of our customer's unique requirements. We take responsibility for equipment unpacking, placement, installation, configuration and testing over your network connections. We install and test your Operating System, systems software, and applications. We provide custom integration and middleware to deliver complete "end-to-end" solutions to our customers.

Server Support

GNi provides complete maintenance including 24x7x365 support of everything on your systems and your network. Support from GNi includes monitoring, problem detection and resolution. GNi continuously monitors the hardware, operating systems, applications, and bandwidth. Additionally, our customers can login to manage access control, monitor bandwidth and view the current condition of their network devices and services. We notify our hosting customers of outages and critical issues immediately and have the ability to begin correcting issues based on individual customer preferences.

GNi provides comprehensive server management. We provide monitoring and a skilled support team in our Network Operations Centers (NOC) to detect and respond to problems and events as they occur. We monitor and manage the following critical tasks:

• Security Management. GNi continuously monitors and manages systems access from inside and outside the network. We specialize in state-of-the-art security solutions including protection against hackers, worms, viruses and natural disasters. Our data centers offer the most secure facilities available today addressing physical security, outage-proof power, environment, fire suppression and protection against earthquakes.

• Anti-Virus Management. GNi will recommend "best of breed" virus protection software or alternatively install and manage our customer's own virus protection software. GNi will update your virus protection software as needed and respond to critical threats. 

• Disaster Recovery. GNi provides backup and disaster recovery systems to support our customer's data and applications in the event of failure or downtime. We provide state of the art SAN solutions to quickly restore your operations and to ensure business continuity. 

• Fault Management. GNi continuously scans servers to detect and correct faults with our dedicated and experienced engineering teams. When faults or warnings are detected, they are corrected and our customers are notified. GNi also offers any configuration of redundancy and backup systems required to meet our customers' needs.

• Performance Management. GNi continuously monitors service level and performance of our network and systems. We utilize systems that ensure that the network and systems operate as quickly and reliably as possible.

• Reporting. GNi provides custom management reports for our customers based upon their specific needs including:
  • Network utilization
  • Site counters
  • SLA
  • Availability

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• SLA. GNi provides industry leading Service Level Agreements for our customers to guarantee their data center and networks are secure, available, fast, and reliable. Service Level Agreements are part of the standard GNi solutions offerings to guarantee uptime and availability for our customers and their customers. GNi provides our customers a guarantee to have the content of their network connection available for http access by third parties 99.999% of the time. We provide coverage for all of the systems and devices connected to your network. We contact our customers to notify them of problems and resolutions, and we provide custom reporting of systems and networking problems and performance. GNi SLAs are customizable to meet our customer's specific needs. Click here to view SLA.